Its not that its a required course, but the undercurrents are everywhere. Part of what is taught though, is how to address failure. Key to this conversation is none of it has to do with us. There are very few instances of any high performing organization just openly apologizing for anything. Its usually a bad idea because it foments more distrust and suspicion of failures. Its the beginning of the end. I know this from having an MBA, getting the good inside/private fortune 500 training and personal experience.
They owe us nothing in the way of an apology or admitting wrong. Customers get apologies when the latte order is wrong, not highly complex multi million dollar and variable business moves. The closest we will get is moving on from Donaldson quickly.
The important part of the equation is what happens behind closed doors. While I don't know what happens in the Twins offices, I've been behind several of these closed doors. You better have thick skin and be able to admit errors while standing firm on where you were correct. In well run organizations you can articulate what the boss did wrong as well with no repercussions if delivered correctly. The most important thing, by far, is that it stays behind closed doors. When I have these meetings I say out loud very clearly that we will be honest, say what we need to say including about me, and have it out. When we open this door we are a united front on the plan forward, no exceptions. The Twins are good at the united front, I hope they are having these open discussions behind the scenes.
What I do think they do to a failing is relying on too heavily on the data and miss more obvious signs where the numbers aren't matching up with actual results. I think they are slow to act if the data still shows a good trend. This is generally a good trait but makes it very hard to act away from the data at times. Examples are if Jax stuff+ and whatnot looks great but his scouting report is one simple sentence. Pagan has great location+ except that one pitch that he also is tipping. Data can lie, other teams can do things that are effective for them inside your good data etc. I feel like the coaching staff is missing the one old school guy that can point these things out. The underlying data is worthless if the other guys know whats coming.
The best thing we can do with the data we have is see them adjust their approaches when things go wrong. It is a stated organizational philosophy not to invest in the bullpen. The haven't, but then spent lots of prospects at the deadline. We will see if they change this going forward as it looks like they may need to. We have seen them adjust their approach many times over their tenure and they do continue to improve in all facets. They've also improved so many parts on the roster the bullpen will be a glaring area where they can upgrade as everything else needs minimal help compared to other years. Times are tough right now but this is objectively the most talented 40 man roster most of us have seen in our fan lifetimes. Now they need to learn to execute.