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    As MLB Touts Attendance Surge, Twins Are Left Out of the Fun


    Cody Christie

    MLB is touting rising attendance across the league. However, things haven’t gone as planned for the Twins. What does that mean moving forward?

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    Earlier this week, MLB.com wrote about the league's rising attendance this season, including reaching a new milestone. It will be the second consecutive year that attendance has risen, and MLB believes those increases are tied to the rule changes instituted leading into the 2023 campaign. According to the report, it will be the first time baseball has had consecutive years of attendance gains since the 2011-12 seasons. MLB also notes that attendance is up 10% compared to 2022 and will be the highest-attended season since 2017. 

    Last winter, the Twins wanted to build off MLB's momentum and set a goal of surpassing the 2 million fan mark for the first time since before the pandemic. Minnesota will fall short of that goal, though. They're the boat the rising tide can't lift. So, why did this happen, and what are the long-term ramifications for the organization?

    At the onset of the offseason, it made sense for the Twins’ brass to expect a rise in attendance. Vibes around the team were positive, after the club won its first playoff series in over two decades. On-field success usually translates to more interest in the club and higher season ticket sales. It didn't materialize in this case, though, and it's not hard to see why.

    On-field success usually also translates to more investment in the club and higher expectations entering the following season. Those things didn't materialize last offseason, either. In February, Twins executive chair Joe Pohlad announced that they needed to “right-size” the business, resulting in a payroll cut of over $30 million, which had become evident over a maddeningly inactive winter. This cut meant the Twins front office had little to spend, and had to trade Jorge Polanco to free up payroll space. Minnesota was in the middle of a winning window, and the ownership’s senseless penny-pinching disheartened fans. 

    The team’s complex television situation is another factor in this year’s attendance drop. Last winter, the Twins were television free agents who could have gone in a new direction to maximize their accessibility. Instead, the club re-signed with Diamond Sports Group, a company dealing with bankruptcy issues over the last two seasons and mired in disputes with the major carriers through whom fans watched. Minnesota received an estimated $35-45 million in their new deal, but that influx didn’t result in any additional offseason moves. After the season began, the contract between Bally Spots North and Comcast expired without an agreement on a renewal, which kept the Twins off of many television screens in the Upper Midwest for multiple months. Fewer eyes on games is going to mean less interest in the current team, and thus lower attendance.

    Minnesota has had three seasons where more than 3 million fans attended games, including 1988, 2010, and 2011. All of those seasons have reasons why fan interest was high. In 1988, the club was coming off the team’s first World Series championship. In 2010 and 2011, Target Field was brand new, and fans wanted to experience outdoor baseball for the first time in decades. The Twins’ last season with more than 2 million fans was the 2019 campaign, when the Bomba Squad set the all-time home run record.

    The Twins are averaging just over 24,000 fans per game during the 2024 season. That ranks 23rd across MLB, with only five AL teams behind them in the rankings. The Twins would need to average over 27,000 fans per game in their final homestand to surpass last year’s 1,974,124 attendance total. That seems unlikely, with the team’s recent play and three games during that stretch against the unbeloved Marlins.

    Some fans will point to the team’s shortcomings this season and suggest the ownership group will see the error of their ways and invest in the 2025 roster. Unfortunately, the Pohlads have operated the Twins like a business throughout their tenure, and that isn’t going to change next season. Lower-than-expected attendance and a chance the team misses the playoffs are scary propositions for next season’s expected payroll. Leadership myopic enough to slash payroll after such a potentially galvanizing season is likely to follow the same pattern in the face of a frustrating one that saw revenue sag. 

    Thanks to their huge volume of games, MLB is the most attended sports league in the world. However, the Twins need to make some fundamental changes if they want to increase their attendance in the coming years. It sure looks like they'll make merely cosmetic changes, and probably not even ones that take them in the right direction.


    Is the team’s attendance drop surprising? How will attendance impact next season’s payroll? Leave a comment and start the discussion.

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    11 minutes ago, NYCTK said:

    That's a great question as to why Milwaukee has been so successful. It's a worst market and a decent but not great winning club. But so many fans. Would love to learn more. 

    Reasonable to wonder.

    Including 2024 Milwaukee has four first place finishes since Falvey has taken over. The Twins have three. Neither has been to the World Series in that span. Each has won one playoff series. Prior to 2018 Milwaukee had a run of 35 years prior with just one first place finish in the division. You would think it would be hard to build a fan base that way. Maybe such a long stretch of poor baseball left the fans more hungry. The Twins have had many more division titles in the 2000s only to be followed by playoff disappointment. Maybe that frequent disappointment has curbed the Minnesota appetite for baseball.

     

    1 hour ago, Minderbinder said:

    You bring up a good counterpoint in that the markets are similar and there does appear to be a sustained attendance disparity.  

    It may be that the Brewers just have a better fan base, but could there be more to it?  Perhaps the Brewers do a better job promoting their team.  (Perhaps they have better group sales for example)  Maybe their gameday experience is more enjoyable.  Maybe their public messaging is more upbeat and embracing towards the fans.

    Maybe they just never lost the trust of their fans for whatever reason.  A lot of things could explain this, it's hard to know without having more specific data on their success/Twins failure.

    If I worked for the Twins I'd be trying to answer that question.  What I can say with certainty is that Twins' fans feel beat down by their club.  If I'm wondering why less money is heading their way, that would seem to be a good place to start.

    2 hours ago, Mike Sixel said:

    It's also just possible that MN isn't really a baseball area at all....and the only way they draw fans is by winning and excitement, something mostly lacking in teh last 20 years.

    I would say MN is a front runner town. NFL is king in every city they’re in so that’s a given. Then it’s whoever is doing well to earn fan support. For 20 years no one cared about the Timberwolves and now they’re the hottest selling tickets in town because they’re winning. 

    12 hours ago, ashbury said:

    The customer wants flying cars for zero dollars.  I learned early in the marketing phase of my career to treat customers with respect but not to take them too seriously, and keep decisions grounded in actual reality rather than what customers will tell you.  You go by actions, not words, where customers are concerned.

    I think their actions are speaking quite loudly

    Twins attendance has been pretty consistent over the last several years.  1.8 to 2.0 million per year is pretty normal here.  I think for all the negative aspects of the Twins I'm surprised it isn't lower.  The Twins brought this on themselves and then blame the fans.  Not very professional or classy.  I can only follow them on radio.  It gets old and stale listening to Kris Atteberry gush over Correa and Buxton making routine plays .  I still love my Twins but admit not as much as I used to.  To me they play lifeless, listless, undisciplined and very boring baseball and have for quite some time.

    Usually and historically the customer IS always right.  And perhaps the Twins and their customers just have fallen out of love and the breakup will become Charlotte's issue.

    But, when I look at downtown from an investment viewpoint, I see problems the Pohlads can't fix.  See, for example, https://www.yahoo.com/news/st-paul-hard-look-struggling-103800423.html , from the SPP earlier this month.

    Snelling and University are just two of the most important commercial corridors in the Cities, but these issues are no longer uncommon.  I stopped by for a game in August, took the light rail to and from, and was uncomfortable the whole time.

    The Green Line light rail, which launched after Target Field became operational, "was supposed to reactivate economic development in an area that had seen more than its share of commercial departures,” says the article. “Instead, much of the commercial energy at the intersection is long gone.”

    “The light rail was the start of it going downhill,” says a local bookstore owner who has had to keep doors locked and buzz in customers on a case-by-case basis due to vandalism and violence. Another business owner, who originally favored the light rail, now says “it’s become one of the city’s biggest safety concerns.”

    Measured in crimes per passenger-mile, the Twin Cities’ light rail generates more crime than any other light-rail system in the country. Perhaps an honor system for fare collection is the problem. If it's easy for people to evade fares that enables potential for crime.  Should businesses conclude there's no more honor in the Cities today?

    Why is Minnesota’s light-rail system so crime-ridden? It’s not just a little more crime-ridden: between 2014 and 2021, it generated nearly 600 crimes per billion passenger-miles, which was almost twice the number in the next-highest city and more than six times the national average for light-rail systems.

    Many (not satire) claim that crime rates are falling, but transit crime rates are increasing. Twin Cities light-rail suffered about 30 crimes a year from 2014 through 2018, for an average of about 300 per billion passenger-miles. Then in 2019 the number shot up to 118, or almost 1,200 per billion passenger-miles. Only 66 per in 2020, but since far fewer people rode transit that year, the rate per passenger-mile in that year was greater than in 2019. The rate remained around 1,400 in 2021. In any case, something happened in 2019 that made the Cities light rail the most dangerous in the country by far.

    If the arteries of your downtown are crime-ridden, why would a business continue to invest in that downtown?  Yeah, Twins fans are great; yeah, yeah, the Pohlads are crap.  But, building a beautiful new stadium downtown to revitalize downtown, a wonderful concept, isn't going to pan out unless the Cities becomes a safe, productive meeting place for both business and fans.  And all of it is heading in the wrong direction.

    17 hours ago, Devereaux said:

    I'm starting to come down on ashbury's side. Do the people who stay at home and blame everything except their inertia truly care about the team? You can buy a $20 ticket and bring in food if you can't afford more. Are the locals just not fans of top-tier baseball?

    I'm becoming less of a fan of the Twins and more of a fan of watching MLB in general. I haven't attended a Twins game at all this year. There were a couple times I thought about going but they actually put the Twins on TV that weekend and I watched at home instead. The only baseball game I attended in person was seeing a Cubs game at Wrigley Field on vacation.

    21 hours ago, Minderbinder said:

    .  Yet every armchair "expert" and vapid media outlet blame the Pohlads, who bear free-market risks in a socialist, anti-capitalist community.  No one should blame them for taking a conservative, let's-pause attitude about the team's future. 

     

    I think you're a bit confused.  The Pohlads spent more than a decade begging for a half billion dollar government handout for something they could have easily pulled themselves up by the bootstraps and done themselves.  They were so adamant in having government subsidize their operations, rather than rely on their own hard work and self-sufficiency, that they invented a buyer out of whole cloth, and when that didn’t work, they threatened to just fold the team.  Now THAT is dedicated anti-capitalism! 

    15 hours ago, Vanimal46 said:

    I would say MN is a front runner town. NFL is king in every city they’re in so that’s a given. Then it’s whoever is doing well to earn fan support. For 20 years no one cared about the Timberwolves and now they’re the hottest selling tickets in town because they’re winning. 

    I mean, that's only rational, free market decision making...

    17 hours ago, Minderbinder said:

    Neither is the reputation of Twins fans.  Again, one word:  Milwaukee.

    Milwaukee didn't crack 2mil in attendance for the first 31 years of the franchise's existence.  Why? The team was bad.  2 playoff appearances in 31 years.  Their recent attendance has been much better; that's because the team has been better.  6 playoffs in 7 years.  Their attendance has followed accordingly. I'll let you make the correlation between winning and attendance.  

    Last year their attendance was 100k above 2022. Fans did their part, they turned out and spent cash.  So for 2024 the owner reinvested all that additional 2023 revenue into the team.  Right?  That's how you are saying this should work?  Fans spend, ownership spends, it's a reinforcing circle and everyone wins.  Right?  

    Nope.  They pocketed the extra revenue and cut payroll by $20mil.

    Fans aren't the problem.  Greedy owners are.  

    23 hours ago, Woof Bronzer said:

    I think you're a bit confused.  The Pohlads spent more than a decade begging for a half billion dollar government handout for something they could have easily pulled themselves up by the bootstraps and done themselves.  They were so adamant in having government subsidize their operations, rather than rely on their own hard work and self-sufficiency, that they invented a buyer out of whole cloth, and when that didn’t work, they threatened to just fold the team.  Now THAT is dedicated anti-capitalism! 

    Target Field was a two-way street.  The idea was a public-private project funded with public funds to revitalize downtown using the Twins as the catalyst.  That's classic capitalism.  And it worked well until the public neglected downtown.  Absent Target Field the team likely would've been sold.  And you'd be wrong if you think the Twins couldn't find an out-of-town buyer today.

    3 minutes ago, Minderbinder said:

    Owners do what owners do.  Without owners, there's no MLB.  Turn management of the Twins over to the Minneapolis City Council and we'll sit back and watch what happens.

    Continuous road construction makes the park inaccessible, solving a great many problems. 

    On 9/25/2024 at 2:50 PM, JD-TWINS said:

    Not sure where your numbers come from?

    To me, worst case they are under 35,000 from ‘23. ……..most likely, with the weather expected and fan giveaways this weekend they match last year. If they budgeted 2% up tick (had to adjust any aggressiveness with TV so uncertain over winter) that’s about another 38,000 above last year. 73,000,000 x your $75 revenue per body is maximum of $5.5M

    Wanted to follow up on this. According to Aaron Gleeman, the Twins were projecting 2.2-2.3 million this season. This would put this about 300,000 below their projected attendance, and let's be a it kinder and say the average marginal revenue on each head is quite a bit lower, maybe $50. 

    That's $15 million in revenue. 

     




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