The Strib has a clear, concise synopsis https://m.startribune.com/twins-offer-refunds-for-unplayed-april-games/570049612/ "For now, the policy applies to April games only..." "Here’s a quick summary of the various ticket policies, which the Twins say will be extended to May, June and beyond as necessary: • Full-season tickets: Accounts will be credited automatically for canceled games, with the additional 15 percent added on for use on future games or renewals, whether in 2020 or 2021. If refunds are preferred, they can be obtained by calling 612-370-4575 or e-mailing sweetspot@twinsbaseball.com. Asking for refunds won’t affect ticket holders’ claim on specific seat locations once games resume. If ticket holders had not paid for the entire season yet, no further charges will be billed until a new schedule is announced, and the 15 percent incentive will be credited on payments already made. • Partial season tickets (called Flex Plan): Vouchers already redeemed for April games will be credited, with the 15 percent incentive, toward future games, or refunds can be obtained at the season-ticket phone number or e-mail address. • Twins Pass holders, who pay for entry into Target Field without reserved seats on a monthly basis, can seek a refund of their initial April payment, or apply it to the first month of games if the season resumes. Refunds are available by e-mailing twinspass@twinsbaseball.com. • Single-game tickets: For tickets purchased electronically, accounts will automatically receive credit for use on future games (though without the 15 percent incentive). But if fans prefer a refund for single games, they can receive one at twinsbaseball.com/refund. Refunds will be processed as quickly as possible, the team said, and will show up on statements within 7-14 business days. • Printed tickets that were purchased with cash or check at the Target Field box office should be mailed to Target Field in order to receive a refund. The Twins cannot refund tickets purchased from secondary sources; buyers should seek refunds from those sellers."