They literally did not offer salary arbitration to Cliff Lee and 4-6 other good players, and let them all walk. That's when the attendance plummeted, and rightly. Yes, the league ran them the year after the league voted to contract Montreal and MN, and literally had to hire a manager a few weeks before the season, because the FO had fired everyone making money. They also took all the computer equipment and most everything else to Miami, leaving the team with almost no FO, scouts, etc.... It wasn't the fans that betrayed the city/team....