Sounds like any other organization really. I know I've been on the ground floor when some decree is sent down from on high, you don't know where it came from, whose idea it was, what their thinking was behind it. Probably your manager doesn't like it either. You try it out for a little while but pretty soon you're cheating it and only after things get really bad does someone show their face and you start a dialogue where everyone can air their objections and then management can go back and tweak the policy to make it better and make everyone happy. I think its important to get the manager on board first, then approach the grunts with a united front. Give them a chance to respond, tweak the policy if necessary, and then implement the patched policy to get the best results quickest, and earn some respect from employees in the process.