I came home one day and the garage door wouldn’t open. I grabbed the ladder and the tool box, up I went. Keep in mind... I don’t know what a wrench does. I’ve been a home owner for quite some time and household repairs don’t repair themselves I’ve learned but I tend to wait for that to happen because I don’t know what I’m doing. My wife would love it if I could fix stuff but she stopped dreaming of the day. So... I went up the ladder and I stared at this contraption... looked at my tool choices... wiggled some things with my fingers and the garage door opener started to work again. As I started down the ladder, I reached for the tool box and accidentally knocked if off the ladder, it landed on the roof of my wife’s car. She’s hears everything, so the clatter drew her to the garage, she immediately sees a dent in her car. There was an immediate press conference right there at that moment between us. The first thing out of my mouth was... “I never thought I could do this but look honey, I fixed the garage door opener!!!” Under different circumstances this would have been a big deal. Turns out tho’ I said the wrong thing at that moment, it was indeed a great achievement for me but the timing wasn’t right. Turns out, I probably should have taken a different approach. I’ve told that story to other friends and they are all able to tell me a story of a time where they themselves have said the wrong thing. Some major... some minor, It just typically doesn’t happen with TV cameras on us. Could he have done it better? I sure hope so. Could Lavine have been a little smarter about his statements about service time last year... I absolutely believe so. Mistakes happen. You make some great suggestions on how he could have handled it differently but you’ve also had more time to think and craft that suggestion and you are not doing it in a live press conference with no do-overs or the possibility of weighing the pros and cons before hand, I simply have much better uses for my emotions then to waste it on someone who didn’t express themselves perfectly. I shake my head because we are actually pissed because he tried to express that he was still proud of his team. And simply didn’t say it perfectly or even well for that matter. Is this really how the world works? Sadly, it is and has for quite sometime now. And that’s why we need public relations, that’s why they speak in cliche. That’s why Politicians don’t say anything on the campaign trail, that’s why negative ads work during elections, thats why the police chief can’t say that he thinks “Bob did it”, that’s why the National Enquirer has a circulation. It’s Us. We are the reason. We are jerks.