I was just giving some job advice (believe it or not, lots of people ask for advice...)....and we were talking about authenticity and transparency. She was stating that she had problems at work because she was "too honest". I suggested it wasn't the level of honesty, but her approach. This is a short summary: Think of every situation as a sales situation. In sales, you need to build a bridge, from the buyer's current reality to the reality you (and hopefully they) want to be in. When people are too honest, they are skipping the bridge building, and trying to teleport people....and we all know teleporation is impossible. So, rather than blurt out "you need to do X" or "this culture sucks and her's why"....you need to have that conversation starting from where they are, and spend time helping them know there is a different future, and that there is a bridge there. You need to build the bridge, and then take them across it. Same here, though I don't know how to do that on a cultural level.