Leaving out 2011 leaves you open to the charge of cherry picking, as that is when the sentiment changed due to the mysterious injuries, unsourced quotes, and an unprofessional training staff. He had a weird attitude that year and his agent / PR team / GM / Coach did him no favors. Black Marks are hard to erase, he needs playoff success to win the fans the back. Hope the new GM backs him up with pitchers so he has the chance.