Jump to content

Providing independent coverage of the Minnesota Twins.

Subscribe to Twins Daily Email

Photo

Are you not seeing comments in the front page articles?

  • Please log in to reply
34 replies to this topic

#1 Brock Beauchamp

Brock Beauchamp

    Owner

  • Administrators
  • 10,002 posts

Posted 13 December 2012 - 08:41 AM

There has been an intermittent problem with comments not generating properly on the article pages. Several of you have complained about this and after speaking to the developers about it, I cannot get the issue to replicate this morning.

Are you still having these issues? If you are, let me know your operating system, your browser, and which article is not showing the entire list of comments. Thanks. Trying to get this resolved but since it's only under certain environments and circumstances, it's hard to track down.

#2 Fire Dan Gladden

Fire Dan Gladden

    Senior Member

  • Members
  • 382 posts

Posted 13 December 2012 - 09:09 AM

I was having this issue yesterday, but it seems to be ok this morning.

#3 Brock Beauchamp

Brock Beauchamp

    Owner

  • Administrators
  • 10,002 posts

Posted 14 December 2012 - 06:50 AM

Is anyone else having this problem? Dan let me know that it has reappeared but I can't get it to replicate at all from my end. Tested multiple browsers on two machines. Damn it.

#4 Shane Wahl

Shane Wahl

    Senior Member

  • Members
  • 4,494 posts

Posted 14 December 2012 - 11:36 AM

Yep, just one comment on, I believe, all articles. Have to go to the forum and then it is fine, so it must be a problem in loading them from the front page. Anyway: Windows Vista. Google Chrome.

#5 SweetOne69

SweetOne69

    Senior Member

  • Members
  • 517 posts

Posted 14 December 2012 - 11:43 AM

Yes, I noticed the problem this morning in both the "hot Stove" and "Trade Window" articles. The front page said they had 8 and 7 comments respectively but when I read the articles only 1 comment was visible. I had to go to the forum to read the remaining comments.

#6 johnnydakota

johnnydakota

    Banned

  • Banned
  • 1,498 posts

Posted 14 December 2012 - 12:32 PM

trade window article

#7 Mauerpower

Mauerpower

    Member

  • Members
  • 40 posts

Posted 14 December 2012 - 12:38 PM

When I 1st read the article about trading morneau I was able to view all the comments. Now, however, I can only view one comment even though it said there were 41. I'm using the google chrome browser, a mac osx.

#8 lecroy24fan

lecroy24fan

    Member

  • Members
  • 105 posts

Posted 14 December 2012 - 12:50 PM

Windows XP, Google Chrome, happening on all articles I try to look at the comments on.

#9 ashburyjohn

ashburyjohn

    Twins Daily Moderator

  • Twins Mods
  • 6,862 posts
  • LocationLake Tahoe, Nevada

Posted 14 December 2012 - 12:52 PM

I don't have much to add, except my particular configuration. From the middle of the main TD page I click on the Hot Stove article and get taken to
Twins Daily - Twins Should Strike While Stove is Hot

Despite the main page saying I would see 34 comments (at the moment), the new page that is opened up shows in the summary at top that there is only 1 comment:

Twins Should Strike While Stove is Hot








by Nick Nelson

Published on 12-13-2012 11:04 PM
1 Comment Posted Image




I am running on Windows 7 SP 1 (v1.07.00.AE B08). The same result occurs whether I use Firefox 10.0.11, Internet Explorer 64-bit 8.0.7601.17514, or the non-64-bit IE of the same version number.

I have tried flushing the cache. Since I rarely use IE, I would not expect cache to be an issue anyway.

HTH, as they say.

#10 JS

JS

    Junior Member

  • Members
  • 6 posts

Posted 14 December 2012 - 01:21 PM

I'm only seeing 1 comment on the first couple articles that say there are many. Win7, FireFox 17.0.

Edit: The Gardy article says 85 comments on the front page, but when I open it there are 73. A little different than the others only showing 1 comment.

Edited by JS, 14 December 2012 - 01:24 PM.


#11 Brock Beauchamp

Brock Beauchamp

    Owner

  • Administrators
  • 10,002 posts

Posted 14 December 2012 - 01:48 PM

Thanks, everybody. I've re-opened the ticket and hopefully this time, we'll find a real solution for the problem.

#12 ashburyjohn

ashburyjohn

    Twins Daily Moderator

  • Twins Mods
  • 6,862 posts
  • LocationLake Tahoe, Nevada

Posted 15 December 2012 - 02:38 PM

Nick's "Hot Stove" article seems to work correctly for me now. Did you implement a fix, or is this just another manifestation of the "now you see it, now you don't" nature of the bug?

#13 h2oface

h2oface

    Lifelong since '61

  • Members
  • 676 posts
  • LocationTralfamadore

Posted 15 December 2012 - 03:50 PM

all articles...... window xp, firefox and chrome. only one comment shows up on all articles accessed from the intros on the front page, from all the links. the links from the side bar all work and comments show up. comments show up if accessed from the forum page. only front page article links have a problem. it has worked a few times in the last week.... but then goes back to failing. a couple days, a couple of the articles worked, but other didn't. weird. sorry i can't be more specific, but i don't take notes on these things. good luck.

#14 spycake

spycake

    Senior Member

  • Members
  • 3,256 posts

Posted 17 December 2012 - 11:05 AM

I too am seeing this problem. Mac OS X Chrome, also have seen it in Windows 7 Firefox.

Today the "Health Permitting, Pelfrey Could Deliver" article shows 22 comments on the front page, but when I click the article, it says 2 comments, but it actually displays 4 comments.

Last week it was displaying only one comment on the article page, but the front page was advertising ~100+ comments (and all the comments would show up if I visited the forum).

Edited by spycake, 17 December 2012 - 11:08 AM.


#15 greengoblinrulz

greengoblinrulz

    Senior Member

  • Members
  • 1,759 posts

Posted 17 December 2012 - 11:09 AM

Wasnt as of last nite....

#16 spycake

spycake

    Senior Member

  • Members
  • 3,256 posts

Posted 17 December 2012 - 11:52 AM

Here's what I am seeing right now:

Front page (says 23 comments):
front_page.jpg


Top of article page (says 2 comments):
article.jpg


Bottom of article page (says and displays 4 comments):
article_comments.jpg


Forum shows all 23 comments correctly.

I remember coming to the site in the wake of the Revere trade I think, and seeing 100+ comments on the front page articles, clicking them, and then only seeing one lonely comment underneath the article. I gave up on pursuing any discussion at that point. It's probably something worth fixing!

#17 righty8383

righty8383

    Senior Member

  • Members
  • 594 posts

Posted 17 December 2012 - 12:27 PM

I'm getting the exact same thing as spycake. I have using IE on windows 7

#18 ericchri

ericchri

    Generally Clueless

  • Members
  • 398 posts

Posted 17 December 2012 - 01:38 PM

If it really adds any info to the situation, I only see a limited amount of comments from the main articles, whereas the links from the sidebar or directly from the forum show all of them. I also notice the few comments seen from the main articles don't have some of the extra info about the user who posted (like rank, number of posts, etc...)

Windows 8 using Opera 12, at least most of the time.

#19 Brock Beauchamp

Brock Beauchamp

    Owner

  • Administrators
  • 10,002 posts

Posted 17 December 2012 - 02:06 PM

We're definitely working on fixing it, folks... It's just taking longer than expected.

#20 GCTF

GCTF

    so very tired

  • Members
  • 2,022 posts
  • LocationCanada City

Posted 17 December 2012 - 04:12 PM

Burn the front page! Join the forumists!